Privacy Policy

    Last updated: 25 October 2026

    Who we are

    This website is operated by CodePixel Works, a trade name of TriBit Genie (Proprietorship), an India-based, GST-registered business. In this policy, "we", "us" and "our" mean CodePixel Works. You can reach us at team@codepixelworks.com.

    What we collect

    • Information you send us: your name, work email, WhatsApp or phone number, project description, store URL, and a voice note if you record one — when you use a quote form, the speed audit, the Scope Builder or the quiz.
    • Usage data: pages visited, clicks on contact links (WhatsApp, email, phone), device and browser type, and approximate location, collected through Google Analytics and, where enabled, Microsoft Clarity session recordings.
    • The URL you audit: if you use the speed audit tool, the URL is sent to Google's PageSpeed Insights service to generate the report.

    How we use it

    • To reply to your enquiry, prepare a written scope and quote, and run the audit or tool you asked for.
    • To follow up about your enquiry. We don't send unrelated marketing without your consent.
    • To understand which pages and services people use, and to improve the website.

    How your details reach us, and who else sees them

    Form submissions are delivered to our team by email and WhatsApp through service providers (including Web3Forms for email delivery and Green API for WhatsApp delivery). Analytics are processed by Google and, if enabled, Microsoft. We don't sell your personal information. We share it only with these providers to operate the website, or where the law requires.

    Cookies

    Analytics tools set cookies or similar identifiers to recognise returning visitors and measure usage. You can block or delete cookies in your browser settings; the website will still work.

    How long we keep it

    We keep enquiry details for as long as needed to respond, to deliver any project we agree, and to meet legal and accounting obligations. If you'd like us to delete your details sooner, ask and we will, unless the law requires us to keep them.

    Your choices

    You can ask us to show you what we hold about you, correct it, or delete it, and you can withdraw consent to follow-up contact at any time. Email team@codepixelworks.com and we'll respond promptly.

    Changes to this policy

    If we change how we handle personal information, we'll update this page and the date above.